Customer Testimonials
Great job!!!
Got an oil change, tire rotation and balance, and bought the three package deal. The only complaint is my car wasn’t washed which I believe is part of the package deal. Besides this, everything was great! Customer service was great!
Very courteous and fast
Great, fast service, with periodic updates (including photos/videos)! Highly recommended!
Great people a n d service at both repair and body shop
Total experience was great. Service department instilled confidence and competence. Shuttle service was top notch.
Went in for an oil change and tire rotation. In and out quickly while I waited. Great job.
Traveling through and dropped in to get 15k service on Tundra 1794 …. Excellent service … took me right in! In and out with no hassle. They are the best. Would highly recommend!
Great job
Service at Toyota is always on quick and reliable!
Had my car serviced. Everything went well.
As always, the maintenance department are always respectful and polite. I dont believe the oil change prior to this one was actually done. This time, the service was great
Ayyyy. Best service department!
Brett, my salesman, was great. He updated the status of my deal weekly, and was very knowledgeable about the vehicle. The only very small issue was a long delay in finalizing the sale. Everyone I dealt with was great.
Did a quick and great job. Thank you!
Brakes failed and the team at Ken Garff got us taken care of.
Tire rotation
Staff have always been courteous and provide recommendations for future service needs so I can anticipate the costs.
Prompt and thorough
Recall. Jordan called when vehicle was ready.
How many of these do I need to fill out? I have already done 3 for this visit.
Quick, efficient and informative. They are excellent!
Staff is professional, helpful and service front office folks are THE best.
I always take my Toyota to Ken Garff for service. They are professional, efficient, and friendly!! They get my vehicle in and out quickly, always go over the diagnostics and recommendations. They also have good promotions and plans to keep the cost of servicing reasonable.
The service was outstanding !!!! You guys got my Truck done in a timely manner !!!! Thanks again for doing such a great job !!!!
Great communication and videos on multiple point inspection.
We made an appointment for our 5,000 mile check up. I did not like the computer generated system that took me approximately 5 minutes to get to a person. Other than that, the appointment went smoothly. We have a leased vehicle so there was no cost involved
We were Eastbound on I-80 traveling home to Des Moines and needed a tire rotation; we were easily able to schedule service online. The service team was friendly and completed service promptly!
By far the best dealership service department I’ve ever dealt with. Very kind and courteous staff especially Jordan. He was ready and prepared for me before I showed up making the handoff seamless. They sure do make Toyota look good and every other service department subpar.
Like the advantage care plan. I trust the service. I hate having an appt and still waiting 2+ hours.
They do great wok but do not estimate their time well.
Fast, efficient, did good job on my oil changs
Great service work. Great people. Love the care package. Only item is that on my Lexus, they do not reset the car computer tracking service items.
My experiences have been very good with your place Thank you .
Very friendly and efficient
(Translated by Google) Excellent service (Original) Excelente servicio
Outstanding service
Excellent service
Warranty service
I always go to Toyota for all of my services. They are always great to do business with. They go above and beyond making sure I’m happy with everything on my car. Jordan and Linda are great to do business with . They do everything in a very timely manner. I will be going back for all of my car maintenance
Customer Service was good. Had a friendly welcoming atmosphere. Wait time was not that long. Over all very satisfied, though I wish I had been advised of the detail and wash option before I had payed and checked out.
Great service
Always welcomed and asked if I need help!
Service was quick and easy. Reps were very professional
Quick oil change and staff wasn’t pushy about extra service!
Quick repair of aTSB sensor and washed the car when finished.
Very friendly staff. Fast and efficient service.
Katie was amazing with us, the sale of our Tesla as extremely fast. Best Service!